Unless otherwise noted within the tour description, customers can cancel a tour up to 7 days before the tour date and receive a full refund. All tours are non-refundable if not canceled by customers before 7 days prior to tour date.
No refunds will be made to any customer who fails to show up for a tour departure at the designated time and place, or who leaves, or otherwise does not use all of the services scheduled to be provided by an tour. Most tours will operate in a variety of weather conditions, and no refunds will be made to any customer who chooses not to participate in a departing tour due to weather conditions. Members of any tour who elect to leave the designated tour transportation must provide their own transportation at their own expense back to designated drop-off point.